Deliveries and returns

Once your order has been confirmed, Sarl Ramajo Foie Gras undertakes to deliver all items ordered by the buyer (subject to product availability) to its carrier within a specified time frame based on the number of orders awaiting shipment.
This carrier is contractually bound by Sarl Ramajo Foie Gras to deliver the order to the buyer's address provided by Sarl Ramajo Foie Gras within 24/48 hours (TNT and Chronofood) and 72 to 96 working hours for Coliposte, DPD, DPD Relais Colis, and Geodis Calberson.
  • ● For TNT express deliveries, depending on the choice made when ordering, the package can be delivered either directly to the customer or to the parcel relay closest to your home. Delivery will therefore be handled by one of our logistics providers Coliposte, DPD, TNT, Geodis Calberson, Chronofresh with signature tracking. For all of mainland France (excluding Corsica and the islands). Any delays do not entitle the buyer to claim damages.
  • ● Deliveries to countries outside mainland France, as well as Corsica and the French overseas departments and territories, are made by Coliposte, DPD, TNT, or Geodis Calberson with international tracking and delivery against signature. Damage to the package: No claim can be considered if, upon receipt of the package, the customer does not note any reservations about the condition of the package on the delivery slip that the delivery person asks them to sign. 
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